Manager - Customer Success - RPO Services

Company Description:

Chadwick Professional Services specializes in IT Permanent and Temporary Staffing, Leadership/Executive Hiring, Recruitment Process Outsourcing (RPO) Services, and Market Insight.

As an innovative industry leader, Chadwick has obtained approval from both MSME and Start-up India for its pioneering service offerings.

With a focus on helping organizations achieve accelerated growth, Chadwick assists clients in implementing crucial projects by hiring and managing exceptional talent.

Role Description:

- This is a full-time on-site role for a Customer Success Manager located in Bengaluru.

- The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing customer needs, building and maintaining relationships, and providing exceptional customer service.

Qualifications:

- 5+ Years of experience in Customer Success.

- Customer Satisfaction, Customer Retention, and Relationship Building skills.

- Analytical Skills and ability to analyze customer needs.

- Excellent Customer Service skills.

- Strong verbal and written communication skills.

- Ability to work well in a team and collaborate effectively.

- Experience in the IT industry is a plus.

- Master's degree in Business, Marketing, or related field.