- 1+ years of experience in B2B SaaS customer success and account management.
- Experience in web technologies, CRM or SaaS platforms and digital marketing experience across social platforms.
- Strong product acumen & evangelization experience with the aptitude to learn new products & feature sets.
- Analytical mind-set with attention to detail along with excellent problem-solving and critical-thinking skills.
- Be able to deliver on and communicate the value associated with customer's investment in the Sprinklr platform to guarantee retention & business expansion.
- Develop a deep understanding of customer needs and tie them to specific Company use cases, product features, benefits and value propositions to generate an end-to-end solution to their business challenges.
Didn’t find the job appropriate? Report this Job
Download the iimjobs app to
apply for jobs anywhere, anytime
Download on
App Store
Get it on
Google Play
Scan to Download