Manager - Customer Service - Healthcare

- An opportunity to work closely with senior stakeholders.

- Fast track your career growth by working with a leading MNC.

Client Details : 

Our client is a leading healthcare multinational, with a multiple business lines. An American organisation with products catering to a vast set of needs, this organisation has well established operations within India as well.

Job Description : 

Reporting to the head of customer service, you will be responsible for:

- Leading end-to-end customer service operations for key accounts across business divisions.

- Tracking and optimising key customer service metrics.

- Working closely with the sales team to drive the achievement of organisation level targets.

- Managing internal and external audits.

Profile : 

In order to apply successfully to this opportunity, you will have:

- At least 5 years of experience in a customer service role in the medical devices industry.

- Worked in a team management role for at least 2 years.

- An MBA, preferably with an operations background.

- Exposure to and experience with SAP.

- Experience leading and managing logistics projects and processes.

Job Offer : 

In addition to an attractive compensation package, you will have the opportunity work with a global market leader in a critical client facing role.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Vishal Patel on +91 124 452 5422.

Contact - Vishal Patel - +91 124 452 5422

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