Manager - Customer Care - LSMS

Customer Care Manager-LSMS

Job Description:

- Installation and Maintenance of LSMS product range of instruments. Achieve Planned KPI for service and commercial target.

- Train and oversee Customer Care Engineers

- Research strategies to enhance customer experience.

- Develop quality standards for customer service.

- Evaluate staff performance.

- Maintain a professional workflow.

- Address and resolve customer concerns

- Installation and Maintenance of LSMS product range of instruments. Achieve Planned KPI for service and commercial target.