Manager - CRM - Real Estate

Position : Manager CRM - Super Luxury Real Estate

Level : Mgr/Sr Mgr

No. Of Positions : 2

Location of Seating : Gurgaon

Job Description/ Brief Outline of the Expectations from the Role:

- The Super Luxury Customer Relationship Manager would play a pivotal role in enhancing the brand's image and ensuring that clients receive an unparalleled luxury experience, which is crucial for maintaining loyalty and driving business growth.

- Proven experience in luxury customer relationship management, with HNIs and NRIs

- Should be from a hospitality background - hotels/airlines

- Identify and target potential super luxury clients through market research, referrals, and networking.

- Committed to delivering personalized, unparalleled service

- Strong problem-solving abilities and attention to detail.

- Proficient with MS - Excel

- Ability to work independently and as part of a team.

- Collaborate with cross-functional teams, including sales, marketing, and operations, to ensure a seamless client experience.

- Collaborate with relevant departments to resolve any problems promptly and to the client's satisfaction.

- Impeccable interpersonal and communication skills (especially English)

- Smart and presentable