Manager - Commercial Banking

- Build relationships with the customer, multitasking, ability to handle various stakeholders.

- Achieve sales targets which include throughput and income budget of Forex cards, outward remittance, inward remittance through bank branches and external linkages.

- Engage with each segment RM of branch for activating them for incremental business.

- Directly manage and convert HNW customers for forex business.

- Maintain desired quality of sourcing through branches and external linkages.

- Customer Relationship Building: Cultivate strong relationships with commercial banking customers, demonstrating excellent multitasking abilities and effectively managing various stakeholders. Provide exceptional service and support to ensure customer satisfaction and loyalty.

- Sales Target Achievement: Drive towards achieving sales targets, including throughput and income budgets for Forex cards, outward remittance, and inward remittance. Develop strategies and initiatives to maximize revenue generation while maintaining profitability.

- Business Activation: Collaborate with segment Relationship Managers (RMs) within branches to activate them for incremental business opportunities. Provide guidance, support, and incentives to motivate RMs to enhance their contribution to overall business growth. HNW Customer Management: Personally manage and convert High Net Worth (HNW) customers for forex business. Develop tailored solutions to meet the specific needs and preferences of these valuable clients, ensuring high levels of satisfaction and retention.

- Quality Sourcing: Maintain the desired quality of sourcing through both bank branches and external linkages. Implement best practices to ensure that all sourced business meets established standards for risk, compliance, and profitability. Qualifications and Skills: Proven track record in commercial banking or related financial services roles, with a strong emphasis on sales and relationship management. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.

- Sound understanding of forex products and services, including Forex cards, outward remittance, and inward remittance. Demonstrated ability to set and achieve ambitious sales targets, while maintaining a focus on customer satisfaction and retention. Strong analytical and problem-solving skills, with the ability to identify opportunities for business growth and develop actionable strategies to capitalize on them. Proficiency in managing multiple priorities and deadlines in a fast-paced environment, while maintaining attention to detail and accuracy.

- Relevant qualifications in finance, business administration, or a related field are desirable.

Experience is 2-4 years.