Collections Manager ( Voice based)
Hiring for Collections Manager, Customer Success for an Edtech based out of Gurgaon.
Salary : Upto Rs 10 LPA
- Voice and Chat based process.
- B2C process
Help implement processes to :
- Support the company in maximizing its revenues
- Support customer on-boarding by developing, proposing and explaining different payment plans after carefully understanding customers' needs, situations and preferences
- Help customers apply for loans if needed
- Negotiate payoff deadlines and payment plans with customers and lenders
- Coordinate with loan providers for loan approvals
- Keep track of customers payments to identify outstanding debts
Past Experience & Key Skills Required :
- Proven 1-2 years experience as a customer success or collections specialist, preferably with B2C clients
Didn’t find the job appropriate? Report this Job
Download the iimjobs app to
apply for jobs anywhere, anytime
Download on
App Store
Get it on
Google Play
Scan to Download