Posted By

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Deepali

HR at Talent Art Partners

Last Login: 12 April 2024

Job Views:  
132
Applications:  25
Recruiter Actions:  24

Posted in

BPO

Job Code

1066723

Manager - Collections - Voice/Chat Process - EdTech

1 - 2 Years.Gurgaon/Gurugram
Posted 2 years ago
Posted 2 years ago

Collections Manager ( Voice based)


Hiring for Collections Manager, Customer Success for an Edtech based out of Gurgaon.


Salary : Upto Rs 10 LPA

- Voice and Chat based process.

- B2C process

Help implement processes to :

- Support the company in maximizing its revenues

- Support customer on-boarding by developing, proposing and explaining different payment plans after carefully understanding customers' needs, situations and preferences

- Help customers apply for loans if needed

- Negotiate payoff deadlines and payment plans with customers and lenders

- Coordinate with loan providers for loan approvals

- Keep track of customers payments to identify outstanding debts

Past Experience & Key Skills Required :

- Proven 1-2 years experience as a customer success or collections specialist, preferably with B2C clients

Didn’t find the job appropriate? Report this Job

Posted By

user_img

Deepali

HR at Talent Art Partners

Last Login: 12 April 2024

Job Views:  
132
Applications:  25
Recruiter Actions:  24

Posted in

BPO

Job Code

1066723

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