Collections Manager ( Voice based)
Hiring for Collections Manager, Customer Success for an Edtech based out of Gurgaon.
Salary : Upto Rs 10 LPA
- Voice and Chat based process.
- B2C process
Help implement processes to :
- Support the company in maximizing its revenues
- Support customer on-boarding by developing, proposing and explaining different payment plans after carefully understanding customers' needs, situations and preferences
- Help customers apply for loans if needed
- Negotiate payoff deadlines and payment plans with customers and lenders
- Coordinate with loan providers for loan approvals
- Keep track of customers payments to identify outstanding debts
Past Experience & Key Skills Required :
- Proven 1-2 years experience as a customer success or collections specialist, preferably with B2C clients
Didn’t find the job appropriate? Report this Job