Manager - Collections - FinTech Startup

Want to join the trailblazing Fintech company which is leveraging software and technology to change the face of short-term financing in India!

Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.

As the Collections Manager, you will be monitoring accounts and proactively act on that.

What you will do :

- Investigating historical data for each defaulter.

- Finding and contact clients to ask about their overdue payments

- Taking actions to encourage timely debt payments

- Processing payments and refunds

- Resolving billing and customer issues.

- Updating account status records and collection efforts

- Reporting on collection activity and accounts receivable status.

- Personal Visiting on High Value accounts for fast resolution.

- Co-ordinating with the Legal team for fast Recovery.

- Doing allocation to respective agency and Executive.

- Cost-saving Intention when allocating case to agency.

Candidate Profile :

What you need to have :

- 5-8 years of experience in credit and collections

- Young & dynamic individuals displaying team management skills

- Able to analyze large, complex data sets using MS Excel and other software and tools

- Comfortable with database administration skills and resources

- Able to multitask, prioritize, and manage time efficiently

- Able to analyze data and statistics and translate results into better solutions

- Excellent verbal and written communication skills

- Pays strict attention to detail

Experience : 5 to 8 years