Manager - Collections - BFS/Internet/Online

Collection Manager

Hiring for Collection Manager

Location : Mumbai (Mahim)

Position : Collection Manager

Key Responsibilities :

- Monitor accounts and proactively act on that.

- Investigate historical data for each defaulters.

- Find and contact clients to ask about their overdue payments

- Take actions to encourage timely debt payments

- Process payments and refunds

- Resolve billing and customer issues.

- Update account status records and collection efforts

- Report on collection activity and accounts receivable status.

- Personal Visit on High Value accounts for fast resolution.

- Co-ordination with Legal team for fast Recovery.

- Able to do allocation to respective agency and Executive.

- Cost saving Intention when allocating case to agency.

Team Management :

- Find the Agency for Respective location in minimum cost and result oriented.

- Able handle the team of executive and Agency and timely feed back update is Compulsory.

- Should be able to Joint Visit with Executive to resolve the Stress account.

- Able to do Team Review and Guide them to achieve Individual Goal.

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