Manager - Collections

Role Description:

- This is a full-time on-site role for a Collections Manager located in New Delhi.

- The Collections Manager will oversee the collections process, develop strategies to improve recovery rates, and manage a team of collection agents.

- Responsibilities include monitoring and analyzing accounts receivable, ensuring timely payment collections, and negotiating payment arrangements with clients.

- The role also involves preparing regular reports on collection activities, maintaining accurate records, and ensuring compliance with relevant regulations and policies.

Qualifications:

- Experience in collections management, debt recovery, and developing recovery strategies.

- Strong leadership and team management skills.

- Excellent negotiation, communication, and interpersonal skills.

- Analytical skills to monitor, assess, and improve collection processes.

- Knowledge of relevant laws, regulations, and compliance standards.

- Proficiency in using collections software and tools.

- Ability to work independently and under pressure.

- Bachelor's degree in Business Administration, Finance, or a related field; relevant certifications are a plus