Manager - Cluster Credit - BFS

Cluster Credit Manager

- 5-10 years of relevant experience in Credit underwriting

- Deep understanding and focus on risk, controls, compliance and regulatory framework and ability to apply knowledge on credit policy in assessing inherent risks, if any

- Knowledge of local markets and trends in retail lending

- Deep experience & understanding of retail financial services across NBFCs, banking

- Ability to liaison & follow-up with external and internal stakeholders

- Understanding of CIBIL and other checks required to validate customer's credibility - Customers - External Vendors - Internal auditors - Credit Bureaus - Sales team - Technical & Legal team - Risk and compliance team - Collection and Legal team - Finance - FCU Retail Finance Group

Positions that reports into this role :

- Responsible for upholding the brand by assessing customers sourced by the Sales team in line with the credit policy, and determine deviations and exceptions

- Handle oversight & review of credit underwriting of Housing finance in the mapped cluster.

- Establish key qualification rules & credit worthiness of potential applicants for cases having discrepancies at the branch level

- Analyze the on ground delinquencies market trends specific to the area location and provide related feedback to Geography credit manager and branch

Key Roles/Responsibilities :

- Geography Manager

- Credit Underwriting

- Preferably CA/CA Inter/ ICWA/ MBA Finance / Post Graduate/ Graduate PCHFL as a commitment to serve the lending needs of consumers of "Bharat" is hiring Cluster Manager

- Credit Underwriting for its Finance business. Incumbent will be responsible for overseeing the Credit underwriting process for the mapped cluster, decisioning based on credit assessment and ensuring compliance to all policies and procedures Credit Managers Branch Underwriting 2A/2B Internal Use- Confidential Continued

- Functionally manage the branch credit team for prompt and quality credit processing, adhering to the credit policy and defined processes & providing necessary approvals in line with the credit policy

- Review credit evaluation reports, evaluate borrower risk, transaction and underlying security and make recommendations in line with the assessment

- Responsible for sanction decisioning as per the Credit Appraisal process and deviation matrix

- Collaborate with technical and legal teams for comprehensive assessment for underwriting and maintaining TAT of the complete loan sanctioning timelines

- Monitor compliance to the credit policy and processes to ensure that the right quality of business being sourced, and the delinquencies are kept under the identified targets

- Mentor and guide the branch credit manager for attainment of set targets, discipline, process compliance and adherence to company's rules and regulations.

- Monitor productivity level of branch credit manager and conduct periodic branch visits for supervision and better oversight.

- Assess the training and development needs of the team and continuously improve underwriting capability

- Should be willing to adapt to digital tools and processes

Core Competencies :

Key Performance Indicators :

- Sanction to Disbursement TAT

- Adherence to credit norms & sanctioning conditions

- Customer service

- Audit and compliance

- Portfolio Quality

- Execution & Delivery

- Takes ownership providing timely and result oriented solutions with operational excellence.

- Accountability

- Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for any dependencies with cross functional teams.

- Effective Communication

- Communicates timely and responsively with clarity and effect (both verbal and written).

- Seeks and provides feedback.

- Innovation

- Self driven and encourages others to actively look beyond boundaries for new insights and opportunities for success.

- Customer Service Orientation

- Identifies and anticipates customer needs and responds to them by maintaining long term relationships.

- Collaboration

- To ensure smooth operations in the branch