Posted By
Posted in
Sales & Marketing
Job Code
903802
Job Description for Client Servicing/ BDM/Key Account Managers
- To manage and execute multiple key accounts and event projects across the globe.
- Spearhead meetings and presentation brief with creative and innovative out of box thinking.
- Identify trendsetter ideas by researching industry and related events, publications, and announcements.
- Passion to over achieve targets with a 40% margin for every event.
- Great negotiating skills and closing the deals in line with the company standards with internal operation department.
- Willingness to travel. Travelling onsite for execution, coordinating with vendors as per specification and within time lines and with short notice.
- Proactively handle any arising issues and troubleshoot any emerging problems on site during the event
- Efficient risk management skills required.
- Track and manage PO and billing /invoicing of monthly event expenses of assigned projects.
- Responsible for establishing relationship with the clients of the company.
- Ensuring clients objectives are met.
- Responsible for attending meetings with clients or interacting with them via telephone or written communication.
- Responsible for overcoming the resistance of the clients and their objections to services.
- Responsible for advising the higher management about the client needs.
- Responsible for taking enquiry details from client accurately.
- Responsible for preparing and providing weekly scheduled of planned activities through ZOHO CRM.
- Good communication and convincing skills.
- Good interpersonal skills.
- Active problem solving skills, proactive and passionate personality.
- Ability to handle work pressure.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
- Proven ability to drive the sales process from plan to close.
- Strong business sense and industry expertise.
- Responsible for maintaining accurate data base about current as well as potential clients.
- Achieving 100% client satisfaction and client retention
- Reporting and analytics.
- Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, Age.
- Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed-loop between marketing and sales.
- Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality.
- Database management.
- Define contact and account quality standards in the database, defining processes and data acquisition strategies.
- Monitor the quality of marketing and sales information and define data improvement programs.
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Posted By
Posted in
Sales & Marketing
Job Code
903802