Manager - Client Service - Event Management/Wedding Planning Firm

Client service manager

Excellent communication skills with Pleasing personality

- Interact with clients and build relationships with them while ensuring their needs are being met

- Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience

- Mastermind creative ways to deliver an exceptional client experience

- Develop and oversee the implementation of client service protocols

- Resolve complex client problems or disputes in a professional manner

- Industry experience is must. Wedding industry/Event management