Posted By
Posted in
Sales & Marketing
Job Code
1050477
ACCOUNTABILITIES
- Develop and maintain professional relations with the client, to ensure smooth operational service levels are met and client satisfaction is achieved.
- Implement and monitor team performance metrics & creating reports.
- Demonstrate management skills such as leadership, planning and organization.
- Drive sales through marketing companies to ensure SLA are met and targets achieved.
- Operate & liaison as the lead point for all clients and marketing companies.
- Coordinate with the stakeholders to ensure everything is streamlined and ensure smooth work process.
- Responsible for timeliness and accuracy of reports sent.
- Prepare reports & analyze data for senior management.
- Arrange trainings external marketing company associates and internal team and ensure they perform the best.
- Travel to cities to meet the client and visit marketing companies to ensure better results.
- Pay strict attention to detail & analyze reports to ensure the same is cascaded to all concerned.
- Supervise and coordinate with team members to ensure all deadlines are adhered.
- To bring in innovative ideas and optimize processes to ensure faster and reliable growth.
- Create and manage growth and operations strategy and act as an interface with the between the client and the MC's.
- Develop new ideas for future offerings with the mission to develop business.
- Implement strong processes and drive efficiency to deliver consistency and reliability.
- Knowledge on drafting service level agreements & client contracts
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Posted By
Posted in
Sales & Marketing
Job Code
1050477
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