Manager - Business Operations

We are seeking a dynamic and experienced Business Operations Manager to lead and optimize internal processes in a fast-paced, agile environment. The ideal candidate will have prior experience in setting up and mobilizing teams in Series B-D scale organizations and a strong track record of driving P&L initiatives, MIS reporting, and team OKRs. This role is critical to ensuring operational excellence, alignment across stakeholders, and continuous improvement in organizational efficiency.

Key Responsibilities:

Strategic Operations Management:

- Drive internal operations on top P&L initiatives in collaboration with Business Units and Sales Heads.

- Design and implement operational strategies to align with business objectives and ensure sustained growth.

Performance Monitoring & Reporting:

- Develop and manage internal MIS dashboards to track business metrics and P&L performance.

- Conduct regular business reviews and provide actionable insights to senior leadership.

SOP Design & Alignment:

- Lead the design and implementation of Standard Operating Procedures (SOPs) for an evolving organization.

- Ensure alignment across top stakeholders on operational processes and best practices.

Cost Optimization & Efficiency:

- Identify and execute efficiency initiatives to improve fixed-cost productivity.

- Optimize incentive policies and eliminate redundancies to enhance operational effectiveness.

Continuous Improvement:

- Foster a culture of continuous improvement within the organization.

- Innovate and refine internal processes to drive scalability and adaptability.

Team Mobilization:

- Set up and mobilize new teams, ensuring alignment with the organization's P&L and operational goals.

- Follow through on team OKRs and ensure accountability at all levels.

Key Qualifications:

Experience:

- 3-5 years of experience in internal operations, preferably in agile and fast-growing setups.

- Proven experience in Series B-D scale organizations, with a focus on team mobilization and P&L management.

Skills:

- Strong analytical and problem-solving skills, with expertise in MIS reporting and business metric analysis.

- Excellent stakeholder management and communication skills to drive alignment across teams.

- Proficiency in designing and implementing SOPs in dynamic environments.

Mindset:

- Results-driven, with a focus on operational efficiency and continuous improvement.

- Adaptability to thrive in a fast-paced and evolving organizational landscape.