The Business Excellence Professional will be responsible for driving continuous improvement initiatives across the organization, identifying, and implementing best practices. Key Responsibilities: - Lead process improvement initiatives across the shared services function, identifying areas for improvement and implementing best practices - Collaborate with cross-functional teams to identify opportunities for cost savings, process efficiencies, and service improvements - Develop and maintain performance metrics to measure the effectiveness of shared services and drive continuous improvement - Provide guidance and support to shared services teams to ensure that they are delivering high-quality services to internal customers - Project Management experience using PMP/Prince 2 - Develop and deliver training programs to enhance the skills and capabilities of shared services teams - Monitor industry trends and best practices to ensure that the organization remains competitive and innovative in its approach to shared services. Qualifications: - B. TECH / MBA - Minimum of 7 years of experience in business excellence, process improvement, and project management - Strong knowledge of Lean Six Sigma methodologies and service now (SNOW) - Must be Lean Six Sigma Black Belt from premium institutes like ASQ, KPMG, Benchmark, or ISI. - Excellent presentation skills - Expert knowledge in excel, VBA - Knowledge of Power APPs and Power Automate - Excellent communication and interpersonal skills - Strong analytical and problem-solving skills - Ability to work independently and as part of a team

Noida

Manager - Business Excellence - BPO/ITeS 

Job Description for Manager - Business Excellence - BPO/ITeS  in Consult SP in  Noida for (7-15) years of experience. Apply Now!