Manager - Business Excellence - Blackbelt - BPO

Job Description:

- Gap analysis & root cause analysis

- Convert process flows into case studies, story boards

- SWOT analysis

- Process improvement initiatives

- Project Management

- Continuous improvement to achieve high levels of efficiency

Desired Candidate Profile:

- Black Belt certification is a must

- Strong planning and analytical skills

- Excellent communication skills both verbal and written

- Decision making ability

- Strong negotiation and convincing skills