Manager - Business Development - Retail/FMCG/Agri

Key Responsibilities (Primary duties and tasks of the position):

Sales Forecasting and Planning:

- Responsible for his/her territory's forecasting and sales tracking

- Increasing market share by developing new customers

- Preparing pipeline of sales accounts

- Set sales target for the sales team directly reporting based on respective vertical & market

- Taking initiates like promotions, offers and discounts to achieve sales projections

- Ensuring minimum return from stores

Service Orientation:

- Meeting sales target

- Negotiating sales price and discounts

- Following up with prospects for closure of sales

- Addressing customer complaints and fulfilling requirements within time

- Providing after sales support to the customer

- Ensuring on time collection from customers

- Monitoring and validating costs and ensuring they are within budget limits for the region

- Visit retail outlets regularly to monitor implementation of sales and promotional initiatives

- Maintaining and building relationships with customers and prospects

Team Management:

- Ensuring adequate staffing of the sales team (executive and promoters) for his territory

- Ensuring sales processes are adhered to

- Deploying performance management system for his sales team

- Ensuring training and development needs of his region's sales team are identified and met

- Taking the necessary initiative to retain & motivate team members

MIS and Reporting:

- Monitoring sales and related data and drawing inferences to propose future course of action

- Weekly sales report from sales executives reporting to be collated and submitted to RSM

- Maintain documentation such as contracts, agreements, TOTs, GRNs, NRGP with customers

- Provide timely feedback regarding performance of the dealers and distributors to the RSM

- Preparing and sending collection reports to the regional sales manager on a periodic basis