Manager - Business Development - KPO

Only experienced candidates with relevant experience of a minimum of 5 years need to apply.

We are seeking a dynamic and results-oriented Business Development Manager to drive the growth of our KPO services. The ideal candidate will have a proven track record in sales and business development within the KPO industry, with strong connections and the ability to understand and cater to client needs.

Key Responsibilities:

Business Development Strategy:

- Develop and implement a comprehensive business development strategy to achieve revenue and growth targets.

- Identify market trends and opportunities to expand the business footprint.

Client Acquisition and Management:

- Identify and engage with potential clients through various channels, including networking, cold calling, and attending industry events.

- Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.

- Prepare and deliver compelling proposals, presentations, and pitches to prospective clients.

Market Research and Analysis:

- Conduct thorough market research to identify potential clients and understand their needs.

- Analyze competitors and industry trends to position our services effectively.

Sales and Negotiations:

- Lead the end-to-end sales process from lead generation to deal closure.

- Negotiate terms and agreements with clients, ensuring profitable contracts.

Collaboration and Reporting:

- Work closely with the marketing, operations, and delivery teams to ensure alignment and successful project execution.

- Prepare regular reports on business development activities, performance metrics, and forecasts for senior management.

Networking and Representation:

- Represent the company at industry conferences, trade shows, and networking events.

- Build and maintain a network of industry contacts to stay informed about market developments and opportunities.

Qualifications:

- Master of Business Administration - Marketing or in International Business.

- Minimum of 5 years of experience in business development, sales, or account management within the KPO industry.

- Proven track record of achieving sales targets and driving business growth.

- Strong understanding of KPO services and industry dynamics.

- Excellent communication, presentation, and negotiation skills.

- Ability to build and maintain relationships with senior-level executives.

- Strong analytical and problem-solving skills.

- Self-motivated, with a proactive approach to identifying and pursuing opportunities.

- Willingness to travel as required.