Manager - Business Development - BFSI

Manager - Business Development

Objective:

- Drive top-line business growth by sourcing and managing business through channel teams, building relationships, and promoting products.

- Oversee the end-to-end process from product launch to customer satisfaction, ensuring smooth operations and enhancing team performance.

Key Responsibilities:

Business Targets Achievement:

- Source business through channel teams to meet top-line targets.

- Launch and promote new products in the market to expand the business footprint.

Relationship Management:

- Build and nurture relationships with bank branches and cross-sell additional products.

- Strengthen relationships with existing clients and branch staff, including monitoring ARM (Area Relationship Manager) performance.

Sales Promotion and Market Presence:

- Conduct sales promotions, organize and participate in expos and events to enhance market presence.

- Develop and execute strategies to improve market reach and brand visibility.

Customer Service and Satisfaction:

- Ensure the highest quality of customer service to guarantee key customer satisfaction.

- Handle all activities related to the product lifecycle, from login to disbursement.

Process and Coordination:

- Liaise with departments such as Credit and Operations to ensure smooth process flows.

- Prevent and minimize fraudulent or risky proposals through stringent checks.

Channel Partner Acquisition:

- Acquire and manage channel partners for product sourcing and distribution.

- Enhance relationships with existing partners and monitor performance.

Feedback and Product Improvement:

- Provide timely feedback to the central team regarding product features and processes for continuous improvement.

Training and Team Management:

- Conduct training sessions on selling techniques and product knowledge.

- Create a performance-oriented environment through effective team management, boosting employee motivation and productivity.

Required Skills and Experience:

- Education: Bachelor's Degree in Business, Marketing, or related field.

- Advanced degrees or certifications are a plus.

- Experience: Proven experience in business development, sales, or a related field, with a track record of meeting or exceeding targets.

Skills:

- Strong relationship-building and networking abilities.

- Excellent communication and negotiation skills.

- Ability to manage end-to-end processes and ensure smooth operations.

- Experience in managing teams and driving performance.

- Analytical skills to provide actionable feedback and improve processes.

Additional Qualities:

- Leadership: Ability to lead, motivate, and manage a team effectively.

- Customer-Centric Approach: Focused on delivering exceptional customer service and satisfaction.

- Adaptability: Flexible and able to thrive in a dynamic market environment