Manager - BRCM - Internal Control

Job Description:

Global Service Delivery is a business-aligned, customer-servicing organisation with the primary objective of driving operational excellence across our businesses worldwide. Achieving this through the consolidation, simplification and continuous improvement of processes across the full range of HSBC operations, the division simultaneously takes responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level.

Principal Accountabilities: Key activities and decision making areas

Risk Management & Operational Effectiveness:

- Managing the overall control environment and creating awareness across teams and levels with a view to manage operational incidents and ensure compliance with Global standards

- Facilitate and evaluate the risk and control assessment for the processes to ensure that risks and underline controls are adequately identified and assessed

- Ensure adequate governance through risk committees and dashboards to highlight the status of risk and control environment

- Perform management and thematic reviews for the high risk processes and socialize themes emerging from the reviews to prevent recurrence

- Recording, tracking and assurance around Management self-identified issues to ensure compliance with internal audit criteria's

- Liaise with internal/external auditors and ensure audit preparedness of operation teams. Also, track and provide issue assurance for audit findings

- Work closely with regional control teams and global control office to manage the risks in the end to end processes

- Ensure adequacy of framework around SOX controls which would include inventorisation, training and monitoring

- Building and managing relationship with the stakeholders

- Work in close coordination with other risk functions to support entity level risks such as Information security, Compliance, BCP etc

Customers / Stakeholders:

- Maintain key stakeholder relationships to enhance awareness of operational risk including its identification, assessment, mitigation and control.

- To support and ensure that local management fully considers and effectively manages operational risk in accordance with established policies and procedures.

Leadership & Teamwork:

- Actively engage in establishing a strong control environment

- Be a good team player

- Self-driven and motivated

- Ability to deal with senior management

Professional, Functional (Technical), Skills, Experience:

Knowledge:

- Knowledge of finance functions such as accounting, reconciliation and reporting in the financial services sector is a must

- Understanding of SOX, operational risk and COSO frameworks would be required

Skills:

- Good business writing skills

- Strong communication and presentation skills

- Should have eye for detail and problem solving and influencing skills

- Ability to challenge information presented, providing reasoned explanation to ensure that agreement is reached by both parties

- Excellent interpersonal skills to communicate effectively with team members/wider business including senior executive management and ability to develop a good rapport in challenging situations

- Able to cope with pressure and tight deadlines

- Assertive, with a positive attitude and an open mind

Qualifications and Experience:

- CA/MBA finance: 6-8 years of relevant post qualification experience in a leading accounting firms / financial services sector.

- Strong risk and control experience as a first line of defense. Experience in performing risk and control assessments, conducting risk committees and managing SOX framework is a must

- Few years of experience in performing audits would be preferred.