Manager - Billing & Collection - US/EMEA Market

Manager - Billing & Collection (US/EMEA Process)

- This role will own global billing portfolio & work closely with Head Finance.

Responsibilities:

- Responsible for global billing activities in accordance with company policy and internal guidelines.

- Assist collection team to resolve the billing related matters in timely manner.

- Monitoring and reporting on Account Receivable position, un-invoiced AR, pending POs from customer.

- Perform continuous review and reporting of un-invoiced AR for missing POs, customer orders, Milestone confirmations and escalate the matters to business leadership and customer point of contacts to resolve and ensure timely collection for these cases.

- Schedule recurring calls with business teams to understand the health of the account from billing and collection perspective including PO follow up, contract negotiations, identifying potential delivery issues and disputes.

- Work closely with collection team on complex collection matters.

- Create SOPs, best practices for streamline global billing process, document exceptions for future references.

- Analyze customer specific billing and collection issues and documents them for internal audit purposes, including cases of delayed delivery, delivery issues and escalating client disputes.

- Handle customer credit note including documenting the need and necessary approvals for processing credit notes.

- Assist billing manager for Reviewing bad and doubtful debt cases and ensure documentation to support bad debt accruals or revenue reversals.

- Perform billing cycle validation and releasing of invoices.

- Assist billing manager in preparation of monthly/quarterly A/R reporting, Bad Debt Reserve, CFO Dashboard etc.

- Assist collection team for appropriate cash application.

- Communicate effectively with various stakeholders within and outside organization across geographical locations to help solve billing & collection related questions.

- Supports annual statutory audits and internal audits from time to time.

Qualification And Experience:

i. At-least 10 years of proven experience as a Billing & Collection Specialist & Prior relevant experience in US/EMEA market is must.

ii. Excellent knowledge of billing procedures in global and multi-currency set up.

iii. Knowledge of various collection techniques & collection systems.

iv. Contact clients and discuss their overdue payments.

v. Working knowledge of MS Office and databases.

vi. Comfortable working with targets.

vii. Excellent communication and interpersonal skills.

viii. Problem-solving and critical-thinking skills.

ix. Will need to work in the evening India shift to overlap with US hours.

x. Strong communication skills - Multilingual skills a plus.

xi. Ability to work with internal and external teams.

xii. Team player. Has ability to work cross functionally across various departments to solicit information.

Remuneration :

An outstanding remuneration package that rewards professionalism and diligence will be on offer for the successful applicant as well as a well defined career path. An excellent package will be on offer for the right candidate, including an above industry base salary for the right person as well as the most complete employee benefit scheme. Don't miss out on this opportunity to join the market leader

Contact Person Name, Address & Nos.:

RAJAN
Perfect Placer
Mobile : 8368469496