Manager - B2B Research - KPO/Researxch

Job Title : Manager Research (B2B)

Job Details :

Manage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.

- Adept in independently handling all stages in a Customized Market Research Project:

1. Responding to RFP / Proposal Design (Objective, Research design, Sample design, costing)

2. Project Launch

3. Questionnaire design

4. Presentation preparation and sharing insights with client

- Account Management

- Team management

- Business development

- Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management

- Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.

- Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials

- Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets

- Identify and recommend enhanced and new services that answer clients' business needs - Build and maintain ongoing relationships with the identified key persons within client organization

Desired Candidate Profile :

- Postgraduate or MBA from a well-known institute

- 4 to 6 years- experience in Quantitative Consumer Insights role specializing in B2B research

- Strong Client Focus and Proactiveness

- Working knowledge of statistics and multivariate analysis

- Working knowledge of research techniques and methodologies