Manager - ATG Payroll - Manufacturing Firm

ATG Payroll Manager

BNC is hiring for Business Finance role for MNC

Payroll and Time Management:

1. Advice the People and Culture representatives of the organization in defining the finalizing scope of work for the payroll vendor and help in developing payroll policies and payroll calendar and maintain payroll definitions

2. Ensure the consistency and accuracy of the payroll administration by performing Pre-Payroll activities (e.g., Creating/Updating employee records, manage deductions,

3. Managing time, attendance and leave data, etc.), reviewing and approving Payroll Vendor deliverables during the payroll processing and auditing reports generated by Payroll Vendor in Post-Payroll run

4. Responsible for reviewing and authorizing the payroll payments with the required level of quality and controls

5. Develop and manage internal and external relationships.

6. Manage communications between internal customers (particularly HR) and vendor.

7. Detect and process issues related to uncollected, underpayment or overpayment of payroll and resolve the issue along with Payroll Vendor

8. Resolve exceptions and variance identified during the payroll cycle along with Payroll Vendor and support from retained organization

9. Manage and conduct vendor root cause analysis for SLAs develop resolution and improvement plans

10. Serve as elevation/resolution point for payroll operations issues, problems and communications form the retained organization to Payroll Vendor

Vendor management:

1. Establish and maintain good relations with the payroll vendor. Ensure vendor adherence to decided service levels. Take necessary steps incase of non-compliance to KPIs and SLAs

2. Conduct governance meetings with payroll vendor to identify areas of improvement and ways services can be improved to customers

3. Handle invoice and vendor contract management

Exception Handling:

1. Identify potential sensitive issues and escalate it to the appropriate level

2. Act as a first point of contact for escalation and resolve issues with P&C processes escalated by his/her team

Quality Assurance and Process Improvement:

1. Improve operational efficiency by exploring new ways of working through process improvements Quality

Assurance and Process Improvement:

1. Improve operational efficiency by exploring new ways of working through process improvements

2. Innovate ways to automate process by rolling out quality initiatives

3. Adherence to the Key Performance Indicators (KPIs) agreed with the business in the area of Accuracy,

4. Productivity and Customer Satisfaction

5. Implement better work practices to achieve high standards of work and maintain established work procedures

6. Provide quality service/ advice in accordance with agreed service standards

Teamwork & Communication:

1. Ensure a 'customer centric' and 'partnership approach' to develop strong relationships with other working groups.

2. Effective communication of issues across the BSC and working groups

Knowledge Management and Retention:

1. Service delivery processes are documented and reviewed regularly to ensure its appropriateness.

2. Keeping up-to-date with changes to policies and procedures.

Transformation and Change Management:

1. Support GPO including identification, proposal development and other pursuit activities for transformation

Stakeholder engagement

1. Develop and manage regular engagement with the stakeholders (internal and external) for predictable service delivery.

2. Provides regular performance updates to appropriate stakeholders

Leadership tasks:

1. Competence development

2. Balancing of workload and assignment of tasks

3. Internal and external conflict management

Desired Candidate Profile

1. MBA (Finance /HR) Basic technical education would be an added advantage

2. 8-9 years PQE experience in an industrial enterprise is must

3. Basic knowledge of refractory materials and competitors. Knowledge of the internal core processes. (Payroll , Compliances SAP Successfactor)

4. Shared Service Centre understanding. Operating in muti-cultural organization.

5. People and Project Management Skills

6. Must have expertise in SAP S4 Hana and MS-Office

7. Fluency in writing and speaking English; every additional language will be considered an asset.