Manager/Assistant Manager - Human Resources - Hospitality

The Dukes Retreat is an up market resort, nestled in the middle of the nature and offers a great view of the famous cliff of Western Ghats hill road in Khandala. We offer 80 well-appointed Deluxe Rooms, Executive Rooms and Cottage with fantastic views of the hills and farms in the surrounding area. We have 8 conference rooms with modern equipment and conference facilities. Dukes Retreat has developed a reputation for excellent corporate hospitality and is the preferred venue for a number of preeminent national and multi-national corporate.

The Human Resources department is a team which manages talent acquisition, employee relations, employee engagement, training, statutory compliances, HR MIS and Payroll. The role is a generalist roleand should be someone with an ability to handle employees and all department heads

This Profile should have good experience in managing employees at all levels, driving employee satisfaction and processes in the right way. Coordinating training with all departments to drive performance

Roles and Responsibilities :

Training :

- Responsible for managing and facilitating skill based training and developmental training

- Develop content; agenda for all trainings

- Accountable for employee performance and training ROI

- Conducting Train the trainer workshops for the HOD- s

Recruitment :

- Involved in recruitment activities including sourcing, interviewing andon-boarding

- Strategize the staffing requirement based on the industry pool availability, client requirement and organization requirement

- Conduct market research and analyze industry trends, compensation structure and the industry standards

- Prepare Job Descriptions and competency framework for new and current positions

- Scheduling and managing New Hire Induction

- Building efficiency by managing the source mix, CPH and COH based on requirements

Employee Relations and Engagement :

- Managing employee grievances and counseling them

- Responsible for daily and weekly meetings with HODs

- Design and schedule weekly staff activity

- Arranging employees and HOD meetings, events, etc

- Scheduling and managing all employee events, awareness program and activities for employee satisfaction

- Responsible for employee retention and satisfaction

- Managing off-boarding

- Administer HR policies and procedures; investigate, counsel and advise employees and managers on HR polices/practices/procedures

- Manage day-to-day employee relations activities and establish positive working environment and relationships.

- Arrangement and Allocation of employee accommodation

- Partner with the stake holders to ensure that core HR processes such as talent reviews, performance management and succession planning are driven across the units

HR MIS and Payroll :

- Managing attendance for contract and temporary employees

- Managing data for contract and temporary employees

- Reviewing the temporary employees vouchers

- Update and maintenance of employee accommodation

- Prepare the monthly reports.

- Prepare and process payroll for full - time and contract employees

- Responsible for maintaining training data for all departments

- Maintaining personal files for all employees

- Statutorycomplianceswhichincludetimelyrenewaloflicensesandrenewalofcontractsrelatedto Hotel.

- Visiting Government office and labor offices for statutory requirements.

- Creating Reports and Analysis for better effectiveness and documentation

Other Requirement :

- 5-6 years of experience in Human Resources

- Training Experience is mandatory

- Hospitality Experience Preferred

- Assertive Individual with natural people management skills

- Should be able to manage and drive results from employees at all levels

Team Player
Education Requirement
MBA - HR preferred/ Graduate