Manager - Area Operation - Luxury Food & Beverage/Retail

Manager - Area Operation

Job Description:

Tasks and Responsibilities:

- Setting and overseeing processes for luxury food and beverage and retail/store operations, especially in a high-growth environment.

- Managing retail, online and offline sales and working on strategies to achieve targets.

- Recruiting and retaining operational staff.

- Project managing new store openings, including liaising with vendors, real estate partners, statutory authorities, recruiting and training.

- Maintaining and managing company resources including- furniture, fittings, hardware, POS and relevant vendor relationships.

- Tracking and measuring operational and financial information against the decided budgets.

- Building budgets and operational contingency plans for the future.

- Supporting store staff (on a need basis) in operations.

- Building best practices and SOPs so that new stores can be opened and scaled effectively.

- Managing retail operations including inventory and shelf-life management.

- Maintain and build in-store visual merchandising.

Skills and Experience Desired:

- At least 7 years of experience in building and managing teams across multiple locations.

- Strong written and verbal communication in English.

- Ability to multitask and work independently on projects.

- Good relationship building capability.

- Hospitality background preferred.

- Outstanding knowledge of fine foods and service.

- Demonstrates problem solving ability.

- Experience managing cafs and gourmet stores would be an added advantage.