Manager - Analytics - Internet/Online

Job Summary:

We are seeking a seasoned and dynamic Analytics Manager to lead and drive business charters and accompanying products by aligning with business and product stakeholders. As a key member of our team, you will be responsible for analytics scoping, planning, and team management to ensure the success of our strategic initiatives.

Responsibilities:

Business and Product Alignment | Analytics Scoping and Planning:

- Understand and align business and product initiatives in collaboration with stakeholders.

- Shape business/product requirements into analytics/data scope.

- Formalize requirements into roadmaps and iterations, accounting for dependencies.

Project Management:

- Drive project execution with effective prioritization and resource allocation.

- Resolve blockers through technical expertise, negotiation, and delegation.

- Ensure completeness of solutions through stand-ups and course-correction.

KPIs and Metrics:

- Drive business-level KPIs.

- Ensure initiatives and product features align with and amplify those KPIs.

- Responsible for high-level design and data architecture impacting performance.

- Envision data APIs and establish proper ownership structures.

Team Management:

- Manage a team of 5-8 members and a portfolio of 1-2 business charters.

- Conduct regular one-on-ones with reportees to ensure resource welfare.

- Provide periodic assessments and actionable feedback for progress.

- Recruit new members, collaborating effectively with the hiring team for long-term resource planning.

Process Design:

- Formulate SLA benchmarks and set up processes for on-time ad-hoc requests resolution, issues tracking, and solving for inefficiencies.

- Establish robust code review practices as a nurturing tool.

- Set up communication channels (blog/newsletter) and feedback loops for knowledge sharing and stakeholder management.

- Explore the latest best practices and tools for constant upskilling.

- Analytics: Proficient in Python/R/SQL, Excel/PPT, Colab notebooks.

- Database: Experience with PostgreSQL, Amazon Redshift, DynamoDB, Aerospike.

- Warehouse: Familiarity with Amazon Redshift.

- ETL: Extensive experience in Python and custom-made solutions.

- Business Intelligence/Visualization: Competence in Metabase, Python/R libraries for location data, and Dash.

- Deployment Pipeline: Proficiency in Docker, Jenkins, AWS Lambda.

- Collaboration: Skills in Git, Dropbox Paper.

Qualification Prerequisites:

- Minimum 7 years of analytics experience.

- Experience managing an Analytics team of at least 4 people end-to-end.

- Exposure to consumer-facing products (product organization experience preferred).

- Strong technical background with the ability to contribute to design and review.

- Familiarity with our current or a similar analytics stack