Manager - Analytics - BFSI

Currently working on an opportunity for the position of Manager - Analytics in a leading Life Insurance firm.

Location - Mumbai.

- Should be good with BO, MS Office an SAS tools.

- Implement, monitor & improve persistency campaign performance to achieve renewal & revival goals.

- Improve quality of customer interaction and standardize experience across multiple vendors.

- Ensure alignment of vendor actions with organizational goals through effective SLA’s.

- Collate and analyse customer response to identify reasons for lapsation.

- Manage channel expectations viz banca in terms of customer interaction and renewal calling.

- Define project requirements and manage projects for improvements in processes, systems, client and sales force satisfaction, and human resources

Preferable industry Life Insurance/General Insurance

CTC-Flexible.

In case interested kindly apply mentioning your current CTC in the cover letter.

Pranali
Magnus India Consulting Services Pvt.Ltd.