- Be an active member of the Business Analytics CoE
- Provide expertise and support in developing and deploying solutions for Retail Clients Analytics.
- Embed models in the business strategy so that campaigns drive income as per Retail Clients Strategy and P&L targets, specifically Drive Client-centric analytics with in-depth engagement:
- Client Lifecycle Management (Acquire, Activation, Cross Sell/Up Sell, Retention & Win-back)
- Enable scientific - test and learn- for direct to client campaigns
- Leads and trigger development from both segmentation and propensity models
- Pricing analytics and optimization
- Digital analytics including social media data analytics for any new methodologies
- Channel optimization
- Client wallet utilization prediction both off-us and on-us
- Client and product profitability prediction
Compliance and Control :
- Ensure appropriate operational procedures are in place in compliance with the Bank's strategy, branding policies and standards
- Ensure adherence of Group Retail Client Analytics Governance Tertiary qualifications (Statistics, Mathematics, Econometrics or Economics)
- Retail Analytics Domain Experience (Retail Banking Business, Channel or Product Knowledge)-3 years+
- Good Business Knowledge
- Mandatory Hands-on modelling Experience
- Excellent Communication skills- Seamlessly translate analytics outcome into business strategy and vice versa
- Mandatory Analytics application usage experience - SAS
- Good Excel Knowledge
- Good SQL Knowledge
- Understanding of CRM principles, analytics automation, P&L forecasting and understanding of data structure (large data handling capability)are mandatory
- Excellent PPT & Documentation Skills
- People Management Skills
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