Manager - AML/KYC Delivery Lead - Financial Crime Operations Leadership Team

We are looking for experienced members to join our Financial Crime Operations leadership team. Our managers and senior managers successfully lead the operational delivery of multiple complex programmes and support opportunities for business development. Our programmes consist of Know Your Customer (KYC), Transaction Monitoring (TM) and other Anti-Money Laundering (AML) remediations and managed services to support our clients manage their Financial Crime risks. The ideal candidate will have experience working in the Financial Services industry and demonstrate expertise in scaling processes and teams.

Key Responsibilities

- Oversee the set up and operational delivery of multiple large scale complex programmes to deliver relevant, cost effective and process efficient solutions that meet client needs and objectives

- Understand the regulatory environment, and the changes on the horizon, to ensure that the business and clients are equally prepared for these

- Build and maintain an agile framework and structure to service large scale client programmes with metrics and a reporting framework to accurately articulate performance to clients, ensuring all programmes meet with contractual obligations and regulatory standards as well as budget and timescales

- In conjunction with team managers assume responsibility for quality, risk and governance and seek ways to continually improve processes, driving efficiencies and automating processes through the use of technology where possible

- Help to position our services and capability across the PwC network, building and maintaining relationships with Partners

- Personally maintain strong professional relationships with key client stakeholders. Person Specification

Essential

- Experience of operating at a manager level in an operations environment

- Industry experience

- Demonstrable success as a leader and of managing and developing large high performing teams

- A track record of success setting up and / or running operations, demonstrating strategic outlook, commercial acumen and business planning.

Desirable

- Relevant Financial Services, Project Management and/or AML qualification - Experience leading teams across multiple sites

- Effective leadership skills

- Commercial acumen

- Ability to develop and nurture relationships

- Knowledge of regulatory developments driving the industry