Manager - Account Management/Sales - IT Consultancy & Services Firm

Manager - Account Management/Sales

About the organization:-

Its a specialized global IT Consultancy and Services company, with an international network of passionate technologists and software craftsmen. It provides cutting-edge software services & consulting, IT products and learning solutions that make businesses work better, smarter and faster.We explore and create new frontiers in IT. One step ahead of what businesses need, we use the latest technology trends to create solutions that build the future of our clients. We are organized in specialized centers of excellence across our offices are in the Netherlands (HQ), USA, India, France, and UAE.

Job brief

We are looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales. As a Sales Account Manager, you will be responsible for meeting monthly and quarterly quotas while maintaining high level satisfaction to customers- needs and requests, responding to their queries in a timely manner and aspire to deliver a positive customer experience.

Responsibilities

- Manage a portfolio of accounts to achieve long-term success

- Develop positive relationships with clients

- Act as the point of contact and handle customers- individual needs

- Generate new business using existing and potential customer networks

- Resolve conflicts and provide solutions to customers in a timely manner

- Report on the status of accounts and transactions

- Set and track sales account targets, aligned with company objectives

- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

- Suggest actions to improve sales performance and identify opportunities for growth

Requirements

- 2+ years of proven work experience in sales/account management with banking domain preferred

- Knowledge of CRM software and MS Office (MS Excel in particular)

- Understanding of sales performance metrics

- Excellent communication and negotiation skills

- An ability to deliver projects and answer inquiries on time

- Bachelors degree or Masters is highly preferred