Management Consultant - Resources Utilities

Resources Utilities

Management Consulting

Knowledge and Skill Requirements:

- Good understanding of Utilities Retail business processes in mature markets

- Functional experience in large CIS/CRM implementation projects.

- Good understanding of the Utilities Retail application landscape

- Experience of maturity assessments and gap analysis for customer impacting processes in the Utilities industry.

- Ability to objectively identify, evaluate and select technology platforms and tools that enable customer transformation.

- Evaluation and analysis of the effectiveness of existing solutions, platforms, and tools against selected business and technology KPIs and strategic goals

- Strong writing skills and experience of producing high calibre reports, papers, presentations and thought leadership

- Deep knowledge in Utilities industry (Retail)

- Active role in the identification of opportunities by farming existing relationships and growing new networks

- Ability to work independently with minimal supervision and lead global distributed teams.