MakeMyTrip.com - Sr Account Manager - Chain Partners

CORE PURPOSE OF THE JOB (What is the reason that this job exists)

The objective of this role is to liaison with the key accounts and grow net revenue with the help of business planning, data analytics and strategic planning.

ORGANISATIONAL STRUCTURE

Vice President- Business Development

National Head- Hotels

Head- Key Chain Accounts

Senior Account Manager- Chain

Partners

AREAS OF RESPONSIBILITY (AOR)

SUCCESS INDICATORS

- Liaising with the assigned Key Accounts and be the single point of contact between MMT and the partner.

- Grow net revenue in the Accounts by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, ensuring rate competitiveness, participating in weekly market review meetings, maintaining 9 month running inventory and rates, following up on all expiring contracts, analyzing weekly reports, negotiating and securing market deals

- Maintain key accounts (e.g. Hotel Chains, Top Seller Hotels in the respective market etc.) by conducting weekly competitive analysis, report findings and make adjustments monitor, evaluate and report on individual accounts and markets progress toward weekly, monthly and annual targets

- Data analytics, trending etc and showcase in large corporate groups

- Identifying opportunities of merchandising/advertising that will help the partners with visibility and production increase.

- Strategic planning on each account towards revenue & transaction growth.

- Establish and maintain supplier relationships, train partner hotels on our extranet and the wholesale business, review monthly production reports and provide feedback, plan and execute market site visits as agreed with Region

- Handling Business Development Teams and ensuring that team targets are met collectively and individually.

- Efficient management of key accounts

- Net revenue growth for the accounts

- Effective use of data analytics for decision making

KEY RELATIONSHIPS

Internal (i.e. colleagues, other business units) External (i.e. suppliers, customers, service providers)

- Online Hotels Team

- Domestic Product Development

- Central Operations team

- Customers

- Service Providers

- Vendors (Hoteliers)

QUALIFICATION AND EXPERIENCE

EDUCATIONAL QUALIFICATIONS MBA/PGDM from Tier 1 institutes

RELEVANT EXPERIENCE 2 - 4 years- experience in sales and business development preferably

Excellent excel and presentation skills

COMPETENCIES REQUIRED

FUNCTIONAL COMPETENCIES BEHAVIOURAL COMPETENCIES

- Product Knowledge

- Negotiation skills

- Systems

- Communication skills

- Customer Focus

- Drive for results

- Learning on the fly

- Interpersonal Savvy

- Process management