Core Purpose Of The Job :
- To manage relationships with existing Accounts
- To take revenue and market share enhancing measures
- Drive optimisation through close coordination with various internal functional teams
Areas Of Responsibility :
Success Indicators :
- To do day to day account management and build rock solid relationships with all the accounts in the portfolio
- To scout for demand partners and sign them up for business for India inventory
- Manage complete P/L for the account by taking ownership of variable level pricing and optimize the market share from each partner for roomnights as well as GPMs
- Have an analytical bend of mind to study demand consumption patterns and build marketing insights on the same
- Work closely with the Supply team and build product wherever required basis deeper understandings of Partners selling patterns
- Build technology based tools/enhancements to assist partners and make them self sufficient in all needs related to business
- Create Marketing plan to promote destinations on various Partners basis deeper engagement both with internal and external partners
- Cross functional interaction to drive P/L agenda with multiple functions like Contracting, Marketing, Finance and Post Sales etc.
- Continuously look forward to innovate and optimize processes to make them better and partner friendly
- Effective P&L management and growth in business metrics of Room nights, Total transaction value and Profit margins
- Execution of identified projects as per timeline
- Effective cross functional coordination
- No. of Marketing campaigns/Product enhancing initiatives rolled out and meetings held in a quarter with partners
- Post sales issue handling and Partner grievance management
Key Relationships :
Internal (i.e. colleagues, other business units) External (i.e. suppliers, customers, service providers)
- Business development Managers, Product Managers, Technology teams, Post sales teams, Marketing, Content, Customer Delight
- Affiliate Partners consuming our inventory
Qualification And Experience :
Educational Qualifications : MBA/PGDM from Tier 1/ Tier 2 institutes
Experience : 1 - 3 years- overall experience in driving business results / Project management/ Integrations / XML and API solution handling /Experience in GDS connectivity / Business development/ Affiliate development/ Channel sales development/, would be preferred
Competencies Required :
Functional Competencies Behavioral Competencies :
- Product Knowledge
- Negotiation skills
- Communication & Interpersonal skills
- Good analytical skills
- Problem Solving
- Out of the box Thinking
- Customer Focus
- Drive for results
- Learning on the fly
- Interpersonal Savvy
- Process management
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