MakeMyTrip - Zonal Manager - Strategic Key Accounts - Hotel Supply

Function: Hotel Supply

Location: Gurgaon

Role: Zonal Manager- Strategic Key Accounts

Role Overview:

The role incumbent will be a key part of Hotel Supply Team at Go-MMT. Managing key partner relationships and driving superlative growth are two critical tenets of this role. This is a high visibility role within the supply organization and involves team management

1. Relationship and Key Account Management:

- The incumbent will be responsible for connecting, engaging and managing accounts of key chains and driving sustainable performance of the region

- Managing the portfolio and providing expertise, metrics, analysis and recommendations based on the industry's best practices to the chains

2. Drive Category Growth

- Work with cross-functional teams to lead traffic growth, conversion and additional revenue for each category

- Lead the portfolio as a - business owner- to drive growth through multiple initiatives and projects and managing them end to end

3. Data Analysis and Reporting:

- Review monthly production reports and provide feedback to respective stakeholders and team, plan and execute market site visits as agreed with the region

- Build MIS & market intelligence reports, prepare geography wise and service wise sales plans and achieving them. Sharing detailed insights on market and industry with the clients and internal stakeholders

- Regularly create high impact & creative presentations on various agendas & reviews

4. Stakeholder Management

- Drive execution of various growth initiatives with key stakeholders viz. external hotel partners, internal category teams, marketing, content, data teams, etc.

- Create updates on progress & visibility for various internal and external stakeholders

5. Portfolio Management and Driving Growth:

- Establish and maintain supplier relationships, grow net revenue in the market by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, ensuring rate competitiveness,

- Networking, Deal initiating, negotiation & closing deal with the clients

- Strategize in order to market the chain categories in a better way

6. Team management:

- Manage a team of 2-3 key account managers

- Manage, Mentor and groom the business managers and prepare them for next level through continuous feedback, regular reviews, 1x1s, etc.

What are we looking for in you?

Relevant Experience:

a. Preferred candidates having past work experience in sales/Travel Trade/ Key Account management/ Contracting/B2B Sales.

b. Having handled multiple key accounts for the current organization

c. Working knowledge of MS Excel, Powerpoint, etc. to succeed in this role

Personality:

a. Strong communication & Interpersonal skills

b. High on energy and an attitude to win

c. Team management

d. Preferably should have managed multiple stakeholders

e. Flair for Travel are also pre-requisite for the job profile since the role involves frequent travel

f. Strategic thinking

g. High on problem solving skills