MakeMyTrip - Zonal Manager - Domestic Hotel Supply

Role: Zonal Manager

Level: RL5

Location: Shimla

Reporting To: Regional Manager

About the Function:

The Independent Hotels team, part of the Domestic Hotel supply function, is responsible for overseeing the supply of independent hotels located throughout India. The Independent Hotels team has more than 70000+ hotels contracted on our platforms

About the Role:

The incumbent in this role will be accountable for enhancing the productivity of the portfolio, meeting or exceeding supply targets, identifying market opportunities, and guiding the team to attain their KRAs. Additionally, the role holder will develop strategic insights to improve business profitability, pinpoint opportunities for process improvement, and collaborate closely with business teams to assess process adherence and prioritize areas for enhancement.

What will you be doing:

1. Relationship and Account Management:

- Lead meetings with C-level executives in independent hotels to foster engagement and ensure account performance within designated territories

- Collaborate with portfolio partners, providing expertise, analyzing metrics, and offering recommendations based on industry best practices

- Travel across various cities to meet relevant decision-makers, aiming to expand the portfolio

2. Portfolio Management and Drive Growth for units:

- Review monthly production reports and guide the team in providing feedback to top producing hotels. Plan and execute market visits, conducting review meetings (virtually and in person) to discuss monthly performance

- Create review reports and share market insights and analyses with hotels to drive unit growth, involving relevant team members

- Ensure continuous work on inventory availability and price competitiveness throughout the year

- Network, negotiate, and close deals with hotel partners alongside the team. Drive exclusive deals to secure a competitive edge for the MMT Group

3. Team Management:

- Lead and inspire team members to achieve monthly Key Result Areas (KRAs) and meet growth targets for the designated portfolio

- Assist the team in welcoming new hotel partners and expanding their territories.

- Collaborate with the team to drive initiatives such as promotions, optimal pricing, and ensuring inventory continuity with hotel partners

- Provide constructive feedback to the team and engage in discussions regarding career growth, guiding their professional development

Qualification & Experience:

- MBA from a reputed institute with 6 to 9 years of experience in sales, Travel Trade, Key Account Management, Contracting, or B2B Sales.

Key Success Factors for the Role:

- Mindset that will constantly think about Return on Investment, business

- Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills

- High on energy, team player coupled with a great attitude

- Proficiency in MS Excel and MS PowerPoint is essential