MakeMyTrip - Key Account Manager - Corporate Channel

Key Account Manager - Corporate Channel (Team Lead)

About the Opportunity

Role: KAM - Acquisition

Level: Assistant Manager / Deputy Manager

Reporting To: Manager

Location: Bangalore

About the function:

MyBiz, a corporate travel management solution by MakeMyTrip provides a customizable, real-time self-booking system that seamlessly integrates into a company's structure to deliver convenience, transparency, savings and the power of choice. Over the last 4 years, MyBiz have on-boarded 42000+ prominent corporates like Vedanta, P&G, Zomato, Bajaj Finance, Escorts, Netflix, BYJU'S and Blackberry etc which are availing the benefits of our seem-less platform, along with significant savings.

About the role:

In this growing E-commerce industry, MMT's fast-paced corporate department is setting a pace for the rest of the industry to keep up. As Key Account Manager, you are sat the centre of the action with MMT's dynamic corporate team. You are a driving force, behind the success of your team, ready to roll up sleeves and work collaboratively across the team to juggle deadlines, manage simultaneous projects, jump in whenever needed to help your team. As part of corporate Team you will showcase our values of Consumers Focus, Commitment to Results and Continuous Improvement through innovative solutions that raise challenging question and demand creative and practical answers.

Skills you will bring to the table:

- Build and maintain strong relationships with existing customers.

- Interfacing with Decision Makers of acquired corporate organizations for getting repeat business Cross-selling across our Lines of Business to increase revenue.

- Driving adoption/Share of Wallet increase in the existing portfolio Negotiating price/amount and other account related aspects to increase profitability.

- Maintaining and documenting monthly/quarterly dashboards with the accounts along with future action plan.

- Building a cohesive network and communication channel between other internal support functions like marketing, post-sales, finance etc.

- Formulating and implementing strategies aimed at driving business growth.

- Analysing the market for best practices and trends for client satisfaction.

- Engaging & retaining clients through regular connects and visits.

Qualification & Experience

- Masters degree from a reputed institute with 2- 4 years of experience in sales/Travel Trade/ - Key Account Management/ Contracting/B2B Sales.

- Experience in handling multiple accounts as a partner is preferred.

- Proficiency in MS Excel and MS Power-point.

Key Success Factors for the Role

- Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills.

- High on energy, team player coupled with a great attitude.

- Proficiency in MS Excel and MS PowerPoint is essential.