MakeMyTrip - Key Account Manager

Key Account Manager

What you are required to bring to the team:

In the growing E-commerce industry, GO-MMT's fast-paced corporate department is setting the pace for the rest of the industry to keep up. As Key Account Manager, you are at the center of the action with GO-MMT's dynamic Corporate Team. You are a driving force behind the success of your team, ready to roll up your sleeves and work collaboratively across the team to juggle deadlines, manage simultaneous projects, and jump in wherever needed to help your team. You must have specialized B2B knowledge, bias toward action and strive towards getting things done.

As part of Corporate team you will showcase our values of Consumer Focus, Commitment to Results and Continuous Improvement through innovative solutions that raise challenging question and demand creative and practical answers.

This is a critical role and the person must possess a thorough knowledge of the organization's products/ services.

What will you be doing:

1. Building long-term relationships with new accounts and maintaining strong relationships with existing customers

2. Interfacing with Decision Makers of acquired corporate organizations for getting repeat business

3. Cross-selling across our Lines of Business to increase revenue

4. Driving adoption/Share of Wallet increase in the existing portfolio

5. Negotiating price/amount and other account related aspects to increase profitability

6. Maintaining and documenting monthly/quarterly dashboards with the accounts along with future action plan.

7. Building a cohesive network and communication channel between other internal support functions like marketing, post-sales, finance etc.

8. Formulating and implementing strategies aimed at driving business growth

9. Analyzing the market for best practices and trends for client satisfaction

10. Engaging & retaining clients through regular connects and visits

Qualification & Experience:

- 2-4 years of B2B experience

- Post-Graduation (MBA/PGDM)/ Graduation from reputed institute

Experience:

- Business development and large account management

- Excellent presentation skills

- Proven Sales record

- Creative and proactive approach

- Proficiency in MS Excel and MS Power point

- Understanding of commission structures, discounting, and basic knowledge of P&L management

About Us:

Nurtured from the seed of a single great idea - to empower the traveller - MakeMyTrip went on to pioneer India's online travel industry. Founded in the year 2000 by Deep Kalra, MakeMyTrip has since transformed how India travels. One of our most memorable moments has been to ring the bell at NASDAQ in 2010.

Post-merger with the Ibibio group in 2017, we created a stronger identity and traction for our portfolio of brands, increasing the pace of product and technology innovations. Ranked amongst the LinkedIn Top 25 companies 2018, the company is built on the values of Customer Focus, Commitment to Results and Continuous Improvement. Intrinsically, we encourage our employees to be Curious, Creative & Caring as they deliver impactful solutions for our customers. Today as clear market leaders in India's online travel space for air ticketing, hotel reservations and bus bookings, we foster innovation to accelerate growth in these travel segments.

Our Core Values:

At Go-MMT, our vision is to make travel simple and fun for all, and our core values guide us in making this possible. These core values can be seen in the projects that we undertake, and the way in which we solve problems for our customers. They are a representation of OUR BEING & OUR DOING.

At Go-MMT we believe that success lies in living our values of Being Caring, Curious and Creative which enables us to deliver Customer Focus, Continuous Improvement and Commitment to Results.

We encourage you to know more about our organization by visiting our company website - www.makemytrip.com and www.goibibo.com

Our focus has always been on delivering value to our customers and employees alike and we truly believe that "Happy Employees Make Happy Customers". If fast pace work environment and learning opportunities excite you, then come and join us.