MakeMyTrip - Senior Manager - Revenue

About the Opportunity :

Role : Revenue Management

Designation : Senior Manager

Location : Gurugram

Reporting To: CXO

About the Function:

Flights revenue function prime focus area is to create new sources of revenue and expand the current opportunities of generating revenue other than flight tickets such as ancillary products (seat, meal, baggage, fast forward), Travel Insurance , Inhouse products such as Zero Cancellation, Free Date Change, Visa Rejection Protection etc. Flights Category team works in close coordination/conjunction with Flights Revenue team. The focus will also be to launch and grow customer delight products to improve overall on-ground airport experience

About the role:

This role requires an individual with a knack for deriving meaningful, actionable insights fromvarious data sets. The aim is to leverage these insights to enhance clientele conversions and boost revenue for the specific LOB's business at MMT

What will you be doing :

P&L Management & Driving Growth :

- Define and drive the short-term and long-term growth agenda of the business while influencing various cross-functional teams.

- Manage the business's P&L and devise strategies to achieve revenue goals for the online channel.

- Tactically manage active revenue levers to attain daily margin, conversion, and transaction goals.

- Lead discussions on relevant alliances, execute tactical marketing campaigns, and

finalize traffic planning for the upcoming quarter.

- Track performance parameters tightly and control business KPI numbers rigorously.

- Delve deeply into demand signals and traffic data to decipher business and marketing. strategies for the LOB.

- Understand new markets and segments, analyze trends and customer behavior, and collaborate with marketing, supply, and product teams to maximize conversion based on those trends.

- Follow a stringent action plan and collaborate with the product team to increase platform. conversion for the holiday's online category.

- Work with product teams to automate/improve pricing, business reporting, and alerting mechanisms.

- Collaborate with the operations team to devise and ensure smooth post-sale processes for the online channel.

Data Analytics :

- Create and maintain rich, interactive visualizations by interpreting and analyzing data, integrating various reporting components from multiple data sources.

- Proficiency in SQL, Adobe Analytics, and Advanced MS Excel is essential as this role entails extensive data crunching.

- Proactively analyze data using statistical methods to address key questions from stakeholders or self-initiated curiosity. Develop insights into what drives business performance, identify trends, and enhance online conversion for business.

Qualification & Experience :

MBA from reputed institute with 8 -10 years of experience in business/ revenue/ category

role for a consumer facing technology enabled business/product from ecommerce industry.

Key Success factors of the role:

- Mindset that will constantly think about Return on Investment, business and revenue.

- Passion for data and an exceptional ability to solve complex problems.

- Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills.

- High on energy, team player coupled with a great attitude.

About Us :

- Nurtured from the seed of a single idea to empower the traveller with easy & instant travel bookings providing comprehensive choices , MakeMyTrip is a pioneer in Indias online travel space. Founded by Deep Kalra in the year 2000, MakeMyTrip began its journey by serving the US-India travel market with best-value products & services, powered by robust technology and round-the-clock customer support.

- After successfully consolidating its position as a customer-first brand, known for its reliability and transparency, MakeMyTrip launched its India operations in 2005.

- As low-cost flight carriers were introduced in India, the number of Indians opting for online travel solutions also increased rapidly. And MakeMyTrip answered the call of the hour, by bringing the convenience of booking flights, hotels, and holiday packages in just a few clicks.

- Over the years, we have partnered with many leading brands from the aviation & hospitality industries, creating fruitful partner relations for business expansion opportunities. We also entered the homestays & villas and continue to procure increased market share market in the same. With this, we also entered the ground transport space and commenced offering cab, bus & train booking services.

- What makes our story even stronger is the performance of our newly launched segments, like myBizour comprehensive business travel suite and myPartneran exclusive platform for travel agents. Entering the Gulf market is our latest feat, where we offer power-packed deals on flights & hotels.

Our Core Values :

- At MMT, we believe that success lies in living our values of Being Caring, Curious and Creative which enables us to deliver Customer Focus, Continuous Improvement and Commitment to Results.

Our Leadership Behaviours :

- We encourage you to know more about our organization by visiting our company website -www.makemytrip.com and www.redbus.in

- Our focus has always been on delivering value to our customers and employees alike and we truly believe that Happy Employees Make Happy Customers . If fast pace work environment and learningopportunities excite you, then come and join us.