Magicbricks.com - Business Manager - B2C Function

Role Title - Business Manager

Function/Sub Function - B2C Business

Reports to - Functionally - Product Head/Functional Head

Grade/Level - DGM/GM Level

Education Qualification - MBA

Experience - 12 to 15 Years

Location - Noida

Key Responsibilities :

P & L Responsibility :

- P & L Responsibility of a sub vertical/ Growth business

- Assist in planning and strategizing the business to take it to next level.

- Driving scale/revenue/customer satisfaction aggressively. New Product Development, Sales Management, Operations & Service Delivery, Pricing, Online Conversions and strong Customer Satisfaction will be key areas of focus in this role.

- Evaluating the economic and strategic costs and benefits of projects, setting the right targets, leading the execution process from a top down approach and reviewing business performance periodically.

Product Management & Operations :

- Building product features, driving product to market which includes working with marketing, sales, business development, finance teams, and managing product delivery.

- Optimizing key revenue drivers, metrics for product, and ensuring improvement in P&L. Conducting user research, analyzing industry trends, competition to identify new opportunities.

- Liaised with business heads and cross-functional teams to formulate innovation engine, and identified scope of innovation across businesses.

- Defining SLA and operational process in place. Looking into Operational Excellence & Optimization - Pro-actively suggest measures to improve product support flows.

Marketing & Communications :

- Understanding of key digital platforms - Social, SEM/SEO, Website development, Digital Media Planning/Buying, Managing & Organizing Influencer/Blogger activities, AR/VR Solutions, Analytics/Reporting etc.

- Responsible for driving Revenue, Traffic, Engagement and ROI through above channels

Competencies Required :

Behavioural Competencies :

- Effective communication skill

- Go-getter/Getting things done attitude

- Decision Making

- Strategic Orientation

- Achievement Orientation

- Negotiation skills

- Problem Solving

- Planning and organizing

- Managing Relationships

- Performance driven

Leadership Competencies :

- Visionary and Leadership quality

- Experience in e-com / Digital Classifieds space would be an added plus