Magic Bus - Associate Director/General Manager/Head - Adolescent Program Operations & Strategy - Institutional Project/Social Sector

Associate Director/General Manager / Head - Adolescent Program Operations and Strategy ( Institutional Projects)

About Magic Bus:

Magic Bus India Foundation, founded in 1999 by Matthew Spacie, stands among the top five NGOs in India dedicated to education and skill development. Our organization equips adolescents and young individuals with essential life skills and knowledge to thrive during the transition from childhood to livelihood.

Our mission is to create a world where young people break free from poverty, leading fulfilling and rewarding lives while making positive contributions to their communities. We achieve this by enabling adolescents to complete their secondary education, providing them with the necessary skills for employment, and connecting them to job market opportunities. Our target age group ranges from 12 to 24 years.

We operate two flagship programs: the Adolescent Programme and the Livelihood Programme.

- In our Adolescent Programme, we prioritise the instillation of life skills and the enhancement of education. Through our network of 2,770 connected schools operating in 72 districts across 24 states, we have positively impacted the lives of over 1 million adolescents, with an impressive 51% participation rate of girls.

- The Livelihood Programme focuses on enhancing employability by providing specialised skills training and connecting young individuals to sustainable livelihood opportunities. Through our 95 Livelihood Centres and 825 Colleges, we offer sector-specific training, job placements, and post-placement support. This programme, operational in 13 states, has achieved an impressive 56% participation rate among girls and has successfully facilitated the placement of 2,02,429 youths to date.

- Magic Bus India Foundation has offices in India, the United States, the United Kingdom, and Singapore.

About The Role:

- The role holder shall be responsible to plan and lead adolescent programs - planning, roll-out, management and monitoring & evaluation activities PAN India. Work closely with the Chief of Programs on project management, data analytics and on elements that will improve the quality, depth and rigour of the programs operations overall, along with field based trouble shooting, strategizing bottom-up with strong application of mind and problem solving skills.

Key Responsibilities:

- Plan and lead effective & efficient management of all programs across regions ensuring targeted session delivery, minimum drop outs and ensuring high quality sessions.

- Work with RDs to develop effective Monitoring & Evaluation tools for regular health check of the projects and do appropriate course-corrections.

- Develop strong systems and processes including program execution and automating the processes wherever appropriate for efficiency and effectiveness. This could include rolling out of newer initiatives or pilot projects.

- Work along with the M&E / Impact team to understand the impact of the programmes and include feedback to enhance the quality of programme delivery.

- Standardize the programme delivery processes - programme implementation plans, sessions, training, monitoring and reporting.

- To co-ordinate and collaborate within and across teams, to ensure the quality of the programs are maintained. Region-wise benchmarking of program process quality and performance.

- Be accountable and responsible for complete implementation, adherence and achievement of the focused Projects Hygiene Indicators. In-depth tracking of program metrics for top 5-10 programs.

- Be accountable and responsible for complete accuracy and validity of the MIS and Data reporting of the projects.

- Lead the expected reporting activities in the form of mandatory periodic reports creation and sharing.

- Audit of program processes, process quality and consistency, data integrity and quality and recommend measures for improvement.

- Liaise and support all internal and external stakeholders, departments and functions. Will also need to frequently interact with the CRM / Dir-Sustainability for clarity on program plans, resourcing, budgets and variance for adolescent projects funded through CSR, institutional and any other funds that come from employee giving.

- Plan and lead special initiatives & projects as assigned.

- Continuously innovate for better delivery, better project, better staff and better offering.

- Extensive travel to locations, meet the team, study the programme and constantly improve programme quality.

- Would be the key focal person for Oasys -technology platform for mapping program delivery.

Reporting To: Chief Of Programs

Peer Team : Strong Support Team At Ho For Various Functions Like Curriculum, Training, M&E, It, Finance, Admin, CRM, Operations And HR.

Key Link Between: Operations, Impact and Program Development verticals.

Desired Competencies:

- Excellent project management skills which include devise and use project/account plans, budgets, monitoring & evaluation, and other financial information.

- Strong Programmatic understanding and preferred experience in the development sector.

- Excellent communication skills, verbal and written, (including the preparation of MIS, Reports and Communication material)

- Highly Tech-savvy.

- Ability to connect with key stakeholders that include donors, partners and Government.

- Business savvy, strategic in nature and is able to translate them into operating plan.

- Has an eye for detail and can systematize processes.

- Commitment to results and demonstrates high resilience.

- Takes quick, appropriate and inclusive Decisions.

- Adaptable and can manage change.

- Self-starter, right attitude, communicates effectively, strong interpersonal relationship and analytical abilities, Understanding of benefits of technology, inspire people across levels and exceptional team handling capabilities.

- Ability to successfully operate under high-pressure, stressful and time-bound work environment.

- Willing to travel extensively to field locations and once a month to Mumbai.

Qualifications & Experience:

- Graduate in any disciplines with a minimum of 15 to 20 years of experience in related field.

- Should have led large teams and has experience in development processes, leveraging of IT and ensuring high quality delivery. Preferred experience in a large social sector organization.