Maersk Line - Manager - Sales Analytics

Core Responsibilities :

- Assist the global sales team focusing mainly on CRM governance, performance management and supporting smooth implementation on Premier sales methodology selling.

- Strong understanding of various statistical techniques like, regression including logistic and OLS, clustering, optimization, classification and forecasting techniques.

- Experience in machine learning techniques is a strong plus point.

- Lead and supervise predictive and descriptive analytics based solutions for CRM, Customer Segmentation,

- Statistical Models across customer Lifecycle, Attrition / Cross-Sell / Upsell Propensity Models, and Customer Lifetime Value.

- Develop and articulate strategic recommendations based on rigorous data analysis/Predictive modeling.

- Partner with stakeholders to understand business problems and marketing strategies.

- Work closely with the head of global sales to assess support requirements on different premier sales pillars

- Uninterrupted delivery of Standard reports and ensure data quality is maintained at all times

- Ensure change in process are timely communicated, relevant training are provided to frontline and executed in a timely manner

- Documenting Sales guidelines and QRG's in coordination with regional performance managers and head of sales

- Support the annual budgeting process

- Constantly seeking improvement and encouraged others to do the same

- Develop and maintain effective relationship with stakeholders and support departments

Team Management :

- Approachable and actively seeks to motivate others, promoting positive teamwork by maintaining high levels of energy and optimism

- Ensure performance review takes place on a timely basis and that objectives are agreed

- Take responsibility for the work you and your team produces ensuring high level of attention to detail

- Identify opportunities for process improvements within the team for better process control and efficiency

- Develop business continuity plan and test them regularly

- Maintain quality of agreed deliverables and raise any concerns beforehand to the respective stakeholders

Position Specifications: The minimum education, experience, knowledge, skills & abilities required to perform the position. For Example, Education and Experience

- Bachelor's/Master's degree in Accounts, Finance, Statistics or Engineering.

- 3 years- experience in data science and 3 years- experience in Sales management

- Experience in the commercial analytical environment, preferably with large data.

- Strong analytical skills with attention to detail.

- Excellent communication skills.

- Must have expert level capabilities in Excel, and intermediate Power point presentation skills

- Innovative mindset.

- Self-starter with a sense of urgency and ability to work independently.

- Should be able to synthesize process and business logic into application level or programs.

- Proactive and challenging attitude

- Problem-solving approach

Learning Description: The key skills and competencies the incumbent should learn in this position.

- Global commercial performance management

- CRM data management and performance monitoring

- Budgeting and Target setting