Key Responsibilities
Nature & Scope:
The incumbent will be responsible for the following HR processes for Maersk Global Service Centres (GSC)
- Employee Engagement
- Talent Management
- Performance Management Systems
- Learning & Development
- Rewards & Recognition
- Recruitment & Selection for critical positions
- Supporting HR transformation & Developing dashboard for Key People Practices
Responsible for 500+ employees, reporting to General Manager-HR
Create customized interventions to generate & maintain high levels of Employee
- Engagement across different processes through
- Periodic meetings with Business Heads & key stake-holders.
- Plan & implement interventions as an outcome of the Employee Engagement Survey.
- Plan & execute function-specific Engagement schedules.
- Address employee concerns and ensure closure within the agreed timeline.
- Support business for all employee engagement events and ensure maximum participation.
- Make sure Attrition below reasonable ratio and provide regular analysis of attrition /resignation.
- Understand Business and work closely for/with site business leads to help achieve business goals
Talent Management
- Drive and own half-yearly talent pipeline review and top talent development.
- Develop and implement succession plans for key positions/roles.
- Enhance leadership pipeline in different leadership levels to make sure leaders' competencies can support business needs
- Conduct regular connects on key talent retention, internal movement, progress on PDPs for high potential talent.
- Manage redeployment pool, Span of control, Overtime Management and org restructuring
Drive the Performance Management process end-to-end through
- Facilitating cascading of Key Performance Indicators & function Objectives
- Coaching managers on usage of tools & methods of conducting appraisal reviews
- Periodic audits & reviews of process effectiveness
- Drive continuous performance management by identifying Top & Bottom performers and follow up with Low performer - Performance Improvement Plan
- Provide regular analysis of overall continuous performance management for the entire process
- Involve and improve business performance from HR perspective
Developing talent as per organizational capability to align with our overall strategy by
- Ensuring relevant training programs for talent.
- Ownership for Individual & Group Development Plans.
- Making sure learning program process adhere to timeline & schedule.
- Creating and discussing the nominations, actual vs target nominations, challenges,no shows etc.
- Make sure top talent can have efficient training resources as per business needs.
- Involve in learning programs-be coach/facilitator.
- Implement role/position based learning plans.
- Give feedback to L&D team on the learning effectiveness, reduce no show ratio.
- Creating a fair and transparent Rewards and Recognition culture by
- Encouraging regular nominations.
- Assessing the citations for nominees so as to maintain fairness.
- Provide regular analysis to leaders on the global utilization %, trends, challenges etc.for the entire process.
- Tracking the actual nomination vs target nomination.
- Facilitating regular Rewards & Recognition ceremonies.
Play a key role in placing right people at right place by
- Participating in the hiring of critical positions.
- Ensuring cultural fitment of talent as per cultural amplifiers.
- Working with the Recruitment and C&B team for right pay fitment of talent.
- Working closely with business for talent mobility within and outside the process.
Supporting HR transformation & Developing Dashboard for Key People Practices through
- Interfaces with site HR teams to create data templates & ensure field accuracy
- Ensure the smooth transition to new HR delivery model, and enable leaders to use new tools & methods
- Support employees on personnel issues
- Develop dashboard on key People Practices such as Employee Attrition/Resignation,Key Talent Retention, Internal Job Mobility, Rewards.
Who we are looking for:
- The ideal candidate should have 5-6 years of relevant experience operating as an HR
- Business Partner/Generalist handling 500 + employees, after a full-time HR Post-Graduate course
Skills:
- Broad HR Knowledge with experience in applications of HR principles to MNC settings
- Exceptional interpersonal and communication skills - customer service orientation
- Proven in excellent delivery -passionate with a high drive and closure orientation
- Outgoing personality high on learning mindset & comfortable with ambiguity
Education:
- MBA from reputed institutes
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