L&T Infotech - Senior Consultant - PMO - Change Management & Incident Management

Role: PMO - Senior Consultant(Change Management and Incident Management)

Experience: 3-5 Years.

Location: Bangalore, Chennai, Mumbai

Notice Period: Immediate joiners only.

Job Description:

- Managing change activities within a defined process framework.

- Creating a systematic approach to change management and supporting procedures that fall under the purview of change management.

- Assessing the effect of the change and the organization's preparedness to reduce possible risk.

- As part of change management, providing training and communication.

- Assessing the risk of change and giving effective recommendations for mitigating its effects by co-ordinating with technical team.

- Assessing resistance to change at the user, process, and technological levels.

- Conduct post-implementation evaluations to evaluate the change request's effectiveness and actions.

- Effectively work on the priority incidents raised on and take it up to closer by co-ordinating with customer and technical team.

- Work on the problem tickets by co-ordinating with customer and technical team.

- Maintain the monthly risk tracker to share with project managers.

Mandatory Skills : Change Management and Incident Management.