Loylty - Manager - Partnerships/Merchant Acquisition

Manager - Partnerships

Key Objective :

- Drive revenues by building & developing strategic partnerships.

- Develop long term relationships with merchants

- To manage optimum marketing and communication solutions for all the initiatives of Loylty Rewardz Management Pvt. Ltd.

Key Responsibilities :

Building Partnerships :

- Initiate discussion with identified retail partners; Detail the concept of loyalty programs to the key decision makers of the partner; seek inputs/involvement of superior at critical stages of the discussion; effectively interact with the brand relationship management team.

- Possess working knowledge of the merchant acquiring.

- Leading negotiations, coordinating complex decision-making process and closing deals.

- Work closely with Partner Management Team, Marketing and Analytics teams to optimize the revenue generation opportunity and demonstrate strong ROI.

- At initial stages track and manage performances through development of activities that drive usage.

Partnership Documentation :

- Complete partnership documentation; share details with business relationship management team during transition of partner management.

- Compile relevant MIS reports for provision of merchant related statistics to the Head of Merchant Acquiring for his review and onward submission, as and when applicable.

- Verify all documentation received from Merchant (including Merchant Agreement).

Market Information :

- Gather & share key market trends with regional heads.

- Analyze the merchants available in the market to identify and recommend potential targets with whom to cultivate business relationships.

Relationship Management :

- Act as a primary point of contact for our key partner and communicate on a regular basis with partners and internal management team.

- Establish and maintain relationships with partners by offering innovative solutions which drive the business

- Track and manage performances through development of activities that drive usage.

- Add value to the business of the existing partners and maximize revenue generation from them

- Act as an interface between partners and the delivery team.

- Conduct regular meetings with partners and monitor their performances.

- Collate, maintain and manage data and analyse the reports generated for the various partners and the internal management team

Candidate Profile :

Education : MBA from a premium institute would be preferred.

Experience : At least 3 to 6 years of experience in Merchant Acquisition.

Business Understanding :

- Understanding of the retail domain.

- Familiar with merchant acquiring business practices in the Banking domain.

- Result Oriented.

- Should be able to converse in Regional Language.

About Loylty Rewardz :

We are a growing organization with over 200 people. We have had two rounds of venture capital funding from the most prestigious firms and hold a leading position in the Indian loyalty industry space. We ranked 7th in this year's - Deloitte Technology Fast 50- and were listed in - Red Herring Top 100 Companies in Asia- .

Loylty Rewardz has created some of the most powerful loyalty programs for Indian consumers and continuously strives to engineer value ads for program members. Some of the key customers for Loylty Rewardz includes the country's foremost and the largest Bank viz. the State Bank Group, the country's second largest Public Sector Bank viz. Punjab National Bank, other large Public Sector Banks such as Union Bank of India, Bank of India, Federal Bank, Karur Vysya Bank, Central Bank of India, Canara Bank, UCO Bank, IDBI Bank, YES BANK, ING Vysya Bank, IndusInd Bank, Bank of Baroda and Corporation Bank, the country's largest Credit Card issuer viz. HDFC Bank.

In the span of five years we have:

- We award loyalty points for 1 in every 2.5 debit card transactions in India

- We manage 370 million Consumer Accounts under loyalty program management with over 69% Debit Card market share in India

- We process over 33 million transactions every month, with over 900 million transactions processed so far

- We process transactions worth INR 6000 Crores in a month awarding over 500 million points

- We have awarded 16 billion Loyalty points to the consumers so far