Loylty - AVP - Strategic Business - IIM/FMS/XLRI

AVP - Strategic Business

Key Objectives:

- Focus on developing existing clients, together with generating new business & increase wallet share

- Build client engagement / relationship with key stakeholders

- Play an integral role in new business opportunities. Write business plans for all current and opportunity tender business

Key Responsibilities:

Relationship Management

- Identify key stakeholders / decision makers in banks; develop strong business relations with them; connect regularly & proactively on strategic & operations business requirements

- Being responsible for all activities directed towards managing the relationship with our Banking Clients.

- Manage relationships with banking clients at a senior delegate level to develop and expand business opportunity

Loyalty Program Construct

- Participate in design of the loyalty program; liaison with program management, technology, HR, operations, partnerships teams for RFP inputs; submit RFP to clients; seek inputs from the head on client presentations; track loyalty programs & campaigns of competitors

- Working with the internal team to understand and create new opportunities through Banks

Customer Business Understanding

- Discuss key business drivers with client; keep pace with changing dynamics of customer business

Program Implementation & Maintenance

- Closely collaborate with Technology on Loyalty Program Implementation & Maintenance

- Share program construct with the business architecture team; provide inputs & liaison with customer for program implementation; provide inputs to internal teams for feature upgrades based on customer requirements

- Responsible for ensuring timely execution of all activities within the prescribed quality benchmarks by working closely with the Technology Team

Customer Value driver

- Participation in the preparation of contracts / tenders when the organization is involved in BD activities to acquire new clients in the Banking space

- Liaison with marketing team for exclusive campaigns for the bank; share insights with clients based on inputs from analytics team

Leadership

- Manage Sales and Profitability targets for the business unit.

- Manage a team of Account Managers towards achieving targets through:

- Acquisition of new business

- 100% retention and development of existing banking clients

- Business planning and strategy towards achievement of business objectives

- Constant Review and Monitoring of team members towards achievement of objectives

Candidate Profile:

- Candidates must have 7 - 10 years of experience in Business Development & Account Management of which at least 4 years of experience in a leadership role.

- Preferably the candidate should hold a MBA from a premium business school (IIM, FMS, XLRI, JBIMS, NMIMS)

- Should possess a creative bent of mind and should be a strategic thinker.

- Experience in payment industry and understanding of loyalty domain preferred

- One thing that is very essential is the willingness to make it large.

What you- ll get

A chance to build something, and be recognized and rewarded. You will work with sharp, high energy young folks that are passionate about what they are doing. You will be in the unique position of making your mark not only the company, but also in the niche.

The start-up culture is still out here at Loylty Rewardz, so we need you to think long term, but deliver incrementally. We expect you to ask the why question a lot and do what is right for the business.

About Loylty Rewardz:

We are a growing organization with over 200 people. We have had two rounds of venture capital funding from the most prestigious firms and hold a leading position in the Indian loyalty industry space with 160 million cards under management. We ranked 7th in this year's - Deloitte Technology Fast 50- and were listed in - Red Herring Top 100 Companies in Asia- .

Loylty Rewardz has created some of the most powerful loyalty programs for Indian consumers and continuously strives to engineer value ads for program members. Some of the key customers for Loylty Rewardz includes the country's foremost and the largest Bank viz. the State Bank Group, the country's second largest Public Sector Bank viz. Punjab National Bank, other large Public Sector Banks such as Union Bank of India, Bank of India, Federal Bank, Karur Vysya Bank, Central Bank of India, Canara Bank, UCO Bank, IDBI Bank, YES BANK, ING Vysya Bank, IndusInd Bank, Bank of Baroda and Corporation Bank, the country's largest Credit Card issuer viz. HDFC Bank.

In the span of five years we have:

- We now award loyalty points for 1 in every 3 debit card transactions in India

- 281 million - No of Debit Cards under loyalty program management with over 65% market share in India

- 30 million - No of transactions we process in a month, with over 600 million transactions processed so far

- INR 5000 Crores - Amount we process in a month awarding over 400 million points

- 16 billion points - Loyalty points awarded so far