Lotus Interworks - Business Analyst - Sales & Client Delivery Analytics - IIM

Job Title: Business Analyst - Sales & Client Delivery Analytics

Location: India (Remote)

Shift : 7pm - 4am IST (US Time Zone)

Company: Simplia Inc.

About Simplia Inc:

Simplia Inc. is a cutting-edge AI-driven digital marketing company dedicated to helping businesses leverage advanced technology for superior marketing outcomes. We specialize in AI-powered customer acquisition, data-driven sales strategies, and automated campaign management, ensuring clients achieve their marketing and sales goals effectively.

Role Overview:

- We are seeking a detail-oriented and analytical Business Analyst - Sales & Client Delivery Analytics to work under the VP - Strategy, assisting in sales data analytics across the entire sales funnel, from lead generation to deal closure, as well as post-sales client delivery tracking to ensure seamless service execution.

- This role will support data-driven decision-making to optimize revenue generation, enhance sales efficiency, and improve client experience.

- The ideal candidate will have a strong background in sales analytics, business intelligence, and process optimization within the AI-driven marketing or SaaS industry.

Key Responsibilities:

- Assist in developing and maintaining a comprehensive sales data tracking system to monitor lead generation, conversion rates, pipeline health, and deal closure performance.

- Conduct data analysis on sales funnel performance, identifying trends and providing insights to improve conversion rates.

- Support collaboration between sales and marketing teams by analyzing lead qualification criteria and optimizing targeting strategies.

- Assist in building key performance indicator (KPI) dashboards for real-time sales data visibility and reporting.

- Track post-sales client delivery metrics, ensuring accurate reporting on onboarding, service execution, and customer satisfaction.

- Work with operations and customer success teams to analyze customer retention trends and identify areas for improvement.

- Utilize AI and automation tools to enhance sales forecasting, data management, and performance tracking.

- Provide data insights for revenue growth strategies, including cross-selling and upselling opportunities.

- Ensure CRM data integrity by supporting best practices for sales and post-sales data management.

- Prepare reports and presentations for leadership, highlighting key sales trends, challenges, and strategic opportunities.

Required Skills & Qualifications:

- 1-2 years of experience in business analysis, sales data analytics, or business intelligence, preferably in AI-driven marketing, SaaS, or digital transformation industries.

- Must be a graduate from IIM (Indian Institute of Management).

- Proficiency in sales data analytics, CRM systems (Salesforce, HubSpot, etc.), and BI tools (Tableau, Power BI, etc.).

- Strong ability to analyze and interpret sales performance data to drive business decisions.

- Experience in post-sales data tracking, client success analytics, and retention analysis.

- Familiarity with AI-powered marketing tools, automation, and lead generation strategies.

- Excellent problem-solving, communication, and collaboration skills.

- Strong attention to detail and ability to manage multiple data-driven projects simultaneously.

Why Join Simplia Inc.?

- Be part of a fast-growing AI-driven digital marketing company with cutting-edge technology.

- Gain exposure to high-impact analytics projects that optimize sales performance and enhance client experience.

- Work with top industry professionals in AI, digital marketing, and data analytics.

- Competitive compensation package with growth opportunities.

If you are passionate about leveraging data to drive sales success and client satisfaction, we invite you to apply and be a part of Simplia Inc.'s journey to redefine AI-powered digital marketing!

How to Apply:

If you don't an IIM person, do NOT apply.