LogixHealth - Medical Coder Manager - RCM Training Function

Key duties & Responsibilities:

- The incumbent will be responsible for the overall RCM Training function and ensure that the SLAs are met.

- Align with the goals for the organization and plan and prepare capabilities whilst creating a scalable organization

- Working closely with the stakeholders (both onshore leaders and India & Philippines Operations leaders), understanding the business needs, and providing strategic leadership to ensure that we meet the client/customer goals

- Provide the required partnership and support to the Operations team to enable successful execution.

- Will be responsible for driving initiatives to bring out efficiency in the process and be able to meet the customer/business requirements

- Manage delivery of client's expectations outlined in the scope of work for the span.

- The span can vary depending upon process complexity, future growth and stage of business.

- Client relationship management

- Identify and lead projects of high impact within the business

- Manage Day to Day functioning by applying appropriate contractual provisions (scope of work), following quality & compliance guidelines, and leveraging expert resources.

- Ability to oversee and manage a team and service delivery for multiple clients/sites/facility.

- Ensure achievement of SLA's across the business unit with no revenue shrinkage.

- Drive on time results for India and Global stakeholders and customers that is defect free and in an operationally efficient manner.

- Understand Corporate Compliance, Policies and Procedures and best practices.

- Be the point of contact for all critical/strategic level inquiries for clients & onsite team in a clear, concise, and timely manner.

Qualification :

Must have Skills :

- Possess strong domain knowledge in the ED, outpatient, inpatient and profee service lines covering all specialties

- Should have minimum 5+ years of experience in leading the quality & education function

- Demonstrated strong bias for action; ability to drive decision velocity; fill gaps and seek additional resources internally or through partners to quickly knock down barriers and execute.

- Superior relationship management skills: ability to influence and engage direct and indirect reports and peers, as well as effectively operate within a matrix organization. Ability to communicate complex concepts in clear and concise language, adapting to a variety of audiences.

- Demonstrated ability to work collaboratively with leaders within the firm to develop and execute plans.

- Ability to think creatively and to drive innovation and develop and lead innovative, actionable, vision-driven initiative in collaborative environments to engage, inspire, and influence our architects and engineers.

- Ability to mentor, coach and provide appropriate guidance/direction/feedback to others

- Strong verbal and written communication skills

- Previous experience training and mentoring coders and/or auditors

Min Experience Required : Overall, 12+ years of process training exp , preferably into Healthcare RCM