LogixHealth - Assistant General Manager - Business Transformation

Assistant General Manager - Business Transformation (US - RCM Experience)

Relevant Years of Experience (Must Have):

1. 12 to 15 years of progressively responsible management experience with at least the last 4+ years of experience in managing teams in a Senior Managerial role

2. At least 3+ years of experience in a BPO or ITES industry

3. At least 2+ years of experience in Project Management

4. Good verbal and written communication skills

5. Minimum Education Qualifications - Graduate

Relevant Years of Experience (Nice to Have):

1. Domain: U.S. Healthcare RCM is a requirement

2. At 2+ years' experience with methodologies such as Lean Six Sigma or other process improvement frameworks,

3. At least 2+ years of driving learning initiatives in their respective teams/department

Job Responsibilities:

1. Learning and Development:

1. Creating and implementing effective L&D strategies that enhance employee skills and knowledge

2. This includes assessing training needs, designing training programs, utilizing various learning platforms, and measuring the impact of these programs on employee performance and organizational productivity

3. He/she should work with external training vendors to facilitate training in line with organizational development requirements

2. Program management of organizational initiatives across departments:

1. He/she is responsible for monitoring the progress of projects, to ensure scope and schedule is met

3. Process Re-engineering and Continuous Improvement:

1. Should be skilled in analyzing existing processes and identifying areas for improvement and implementing solutions

2. This involves implementing continuous improvement as well as process re-engineering initiatives to streamline operations, reduce costs, and enhance efficiency

4. Risk Management:

1. The ability to analyze and identify and work with stakeholders to mitigate risks that affects departmental or RCM Operations' outcomes

5. Leadership and Management Skills:

1. Proven track record of successfully leading teams, managing operations, and fostering a positive work environment

2. Should be adept at managing stakeholders for the initiatives and projects

3. This includes setting clear goals, providing direction, and motivating employees to achieve organizational objectives

Key Deliverables:

1. End to End Plan, Track and report project progress for the assigned projects

2. Coordinate with the respective stakeholders (HoDs and Sr. Managers) to ensure that project activities are being progressed on time

3. Apply project management practices and standards for the projects as well as processes

4. Overall monitoring the progress of projects, to ensure scope and schedule is met