Lodha Ventures Group - Assistant General Manager - Sales

About The House of Abhinandan Lodha:

- We are the House of Abhinandan Lodha. We are a consumer tech brand that disrupts by leveraging technology to make land more accessible, flexible, and secure. We're breaking old traditions and bringing land ownership into the 21st century, making an age-old asset young again, for now and for generations to come.

- We are on a mission to create intergenerational wealth for our consumers. We are not just reinventing land buying. We are taking every transaction, every experience, every ownership with it into the new. New Generation Land is how we bridge the gap and bring people closer to their dreams.

- Our Corporate Philosophy: We believe in a consumer's right to reimagine land buying as a positive and simple process. We believe in befriending the planet by giving back what we take it from it. Starting from our blueprint level.

- We believe in complete transparency in every process. Be it a homeowner, an investor or even a real estate professional.

- For HoABL, it is not just a piece of land, we believe in the Peace of Land. All our curated developments will be self-sustaining ecosystems built and maintained using sustainable forms of development. Transparency and fairness are the core of all our dealings with local people and resources.

- HoABL is aware of its ecological, economic, and social responsibility. We ensure the responsible use of natural resources and act in a socially responsible way. We use technology to reinvent the way land is experienced. By digitising its ownership. By using complete transparency in all aspects. By making investments simpler and more accessible and offering lifestyle enhancing amenities that will be a game-changer in the industry.

Our Vision: To make land amazing again, by democratising its ownership. We do this by making it a younger, nimbler and a more viable asset for Indians everywhere.

Our Mission: We use technology to reinvent the way land is experienced. By digitising its ownership. By using complete transparency in all aspects. By making investments simpler and more accessible. By covering amenities that will reimagine an industry

About the Role: Accountable for managing lead generation process run out of an outsourced contact centre set up through direct marketing activities and contributing to the business top line

Reporting To: Head Pre Sales

Your Key Responsibilities:

- End to End presales lead generation process acquisition, nurturing, closure & transition

- Managing contact centre operations in outsourced tele calling set up for a specific campaign

- Responsible for maintaining effective relationships with vendor partners, internal stakeholders & team members

- Responsible for customer insights, analytics and predictive buying behaviour leading to better prospect segmentation, profile targeting & product positioning

- Timely reporting and MIS generation for business and campaign performance

- Responsible for call quality and on-call customer experience

- Responsible for training and learning development of the frontline outsourced team

- Responsible for process optimisation at various levels such as data management, CRM technology enablement, email marketing and BTL marketing

Experience & Education Required:

- Graduate / Post graduate degree / diploma Preferably in marketing / systems / operations

- Good academic profile throughout his/her career

Key Skills and Attributes:

- Understanding of contact centre process & lead lifecycle management

- Ability to manage a large team and it's needs such as people development, direction, setting, etc.

- Fluent knowledge of MS Office (Word, Power point, Excel) & leading CRM systems

Why Join Us:

- The exuberance and enthusiasm of youth : The category is young, the brand is young : Contribute and grow with the company

- We are creators of categories, we are creators of new, we own the consumer lifecycle with our homegrown Ips

- Being part of the Lodha Ventures has its innate advantages of exposure to various companies and businesses which all allows professionals to flex their intellectual muscle

- We create wealth to share wealth with our deserving associates : professional and commercial well-being is in our DNA, and we are totally are committed to this credo